Have I really lost all the content made with plugins?

  • Unknown's avatar
    climatefuturesworkshop · Member ·

    Hi there.

    I missed the renewal deadline for our business site. It is now several months since the renewal deadline passed.

    From what I gather, the content made with plugins like Bbpress is now permanently deleted because it is past the 30 day window. Is that correct?

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-dragon · Staff ·

    Hey there,

    While we will often hold onto your site restore point after the 30 day mark in case you sign back up, they may no longer be accessible after several months. You can try and restore your site by reconnecting your Business plan, enabling plugins, and visiting your activity log under Jetpack > Activity Log. We have a great help document on this process here:

    WP
    Restore Your Site After The Plan Expires
    in WordPress.com Support
    3 min read
    If your site’s plugin-enabled plan expires, features like plugins and third-party themes are removed from your site. Follow the steps in this guide to restore your website to how it was before your plan expired. Step 1: Renew Your Plan The first step to restore your site is to upgrade to a Business or Commerce plan again. Do this as quickly as possible because the site’s plugins are remo

    That said, your site backups will still be available for download regardless of whether the restore point is available for your site. You can download your site backup by following the same steps outlined above and choosing Download instead of Restore next to your desired site backup.

    Hope this helps, let us know if you have any additional questions.

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