Have not received invite

• 

  sdccwme · Member · Nov 3, 2020 at 2:51 am

  • Copy link
  • Add topic to favorites

  The current administrator for SDCCW.me has been trying to transfer the domain to me as the new administrator for over 3 months and I do not receive the invitation she keeps saying she has sent me.

• 

  kokkieh · Staff · Nov 3, 2020 at 1:17 pm

  • Copy link

  Hi there,

  I can see three invitation emails for you to that site sent just during the past 12 hours, and our logs show all three those emails were accepted by your email server.

  Have you checked that they aren’t in spam?

  If your email is using Google Workspace email hosting, also check the Social and Updates folders – Google often routes our emails there instead of to the inbox.

  I also just need to mention that the current pending invite for you on that site is as an editor, not an admin. You will need to be an admin in order for the domain ownership to be transferred to you.

  May I ask why they’re transferring only the domain? If you are taking over management of the site, it might be better to completely transfer ownership of the entire site. As part of that process the domain and premium plan will then also be transferred to you. You can find details on that process here:

  https://en.support.wordpress.com/transferring-a-site-to-another-wordpress-com-account/