Have not recieved refund

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  brettreilly · Member · Feb 15, 2015 at 6:31 am

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  I purchased domain mapping but it did not allow me to view and edit the mapping as the IP changed and I had it set to my home server which is dynamic.

  I requested a refund 10 days ago, yet still awaiting a return.

  PS: The contact support link, takes me around in circles. WHY?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Feb 15, 2015 at 7:14 pm

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  Will you please provide the domain URL?

  I’m sorry I was unable to help you resolve this. I tagged this thread for Staff assistance. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  brettreilly · Member · Feb 16, 2015 at 12:49 am

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  It is attached to account as mentioned above, the domain I was redirecting was 7meditations.com.

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  pmciano · Member · Feb 17, 2015 at 3:07 pm

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  @brettreilly

  It seems like your cancellation was not successfully processed.

  I’ve refunded the charge, as requested. Please keep in mind that it takes 1-2 weeks for the transaction to show up on your financial statement.

  If you have any more questions regarding this transaction, let me know.