Have Receipt ( 4702487) but not showing bundle on blog
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Have Receipt ( 4702487) but not showing bundle on blog. Am I missing a step to load on.
The blog I need help with is: (visible only to logged in users)
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Hi there,
After looking into your account, I found that you added the WordPress.com Premium upgrade to the site: polishbro.wordpress.com.
You can find this by going to Store > My Upgrades in your Dashboard of the site.
If you have any questions about this please let me know!
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The site I wanted it on was weemaydanest.com not polishbro.wordpress.com. I am not sure were that came from.
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Hi there,
You’ve reached support for the free blogs hosted at WordPress.com. The site you’ve indicated is running a self-hosted/installed version of WordPress (using the free WordPress.org software).
To clear up any confusion, WordPress.com and WordPress.org are two different entities. You can read more about that here:
Therefore, the WordPress.com Premium bundle would not apply to this site as it is only for WordPress.com blogs. If you want to keep the WordPress Premium upgrade for polishbro.wordpress.com I can keep it, but if not I can give you a full refund and remove the upgrade. Please reply to confirm!
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yes lets go for the refund and I will work at getting better at this.
thank you for your help
Cheers -
Hi there,
Thank you for the confirmation. I have provided you a full refund and removed the WordPress.com Premium upgrade from your account. Please note that it may take up to a week for the refund to show up in your bank account.
Happy Holidays!
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