Haven’t got a refund

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  samanthapolanco2019 · Member · Oct 22, 2020 at 7:43 pm

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  Hello, I’ve asked for a refund on the 3nd of October but still haven’t gotten it.

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  supernovia · Staff · Oct 22, 2020 at 11:38 pm

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  Hi there, I see charges that were reversed on October 9. Since you cancelled immediately after purchasing, the refund may not appear at all — the entire charge might have simply been voided.

  If you’re still seeing the original charges, please contact the bank directly to confirm how a voided charge would show up with them.