Haven’t managed for 5 years

  • Unknown's avatar
    kiajac49 · Member ·

    I want my money back, I don’t want a website
    WordPress.com Premium – xstremesupreme.org
    1 $99.00 USD
    $99.00 USD
    Domain Registration – xstremesupreme.org
    1 $5.00 USD
    $5.00 USD
    Domain Mapping – xstremesupreme.org
    1 $13.00 USD
    $13.00 USD
    Purchase Total $117.00 USD

    Site: https://xstremesupreme.org.
    WP.com: Yes
    Correct account: Unknown

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    It appears those subscriptions are under a different WordPress.com account. Please log out of this account and log in to the correct account and you can still cancel them and get a refund (if applicable). You will need to be logged in to the correct WordPress.com account in order to manage the subscriptions.

    If you’re having difficulty logging in to the correct account, please use the account recovery form to send us the transaction ID for the charges and we’ll help you log in to the account.

  • Unknown's avatar
    vreignsincceb8aa48bd · Member ·

    I have logged into every possible account I could have had 5 years go nd none of them show any charges or an wordpress Please cancel this incorrect charge and refund my money

    Renate’
    (email visible only to moderators and staff)

  • Unknown's avatar
    aisajib · Member ·

    Hi there,

    Please contact us using the information about your payment on this page and we’ll be happy to help you with this via email: https://wpchrg.wordpress.com/

    We aren’t able to make changes on the account when the request is coming from a different account due to security reasons.

    You can also use the transaction ID from your latest payment to WordPress.com and send that us using this form: https://wordpress.com/support/account-recovery/#account-recovery-form

    We’ll be happy to help you log in to the correct account afterwards.

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