Haven't received my reset password link

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  mollygrev · Member · May 7, 2021 at 8:38 pm

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  Hi! I was added to a wordpress account [redacted by staff] and am trying to set my password, but I have yet to receive a confirmation email. My email address is (email visible only to moderators and staff). Have checked all spam and trash folders.

  Thanks,

  Molly

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  supernovia · Staff · May 7, 2021 at 10:18 pm

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  Hey Molly, can you check with the administrators of the site? We manage sites hosted here on our services, but this one is managed by the site owners as a DIY installation of WordPress with a different host. We wouldn’t have any way to resend the email or troubleshoot the issue.
  https://wordpress.com/support/com-vs-org/

  If needed, the site owners can contact their host, or reach out to https://wordpress.org/support/forums/ for more help.