having issues renewing domain name registered through WordPress
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We’re receiving notices to renew our domain name, but when we log into our WordPress account to pay to renew the domain name, the domain name isn’t linked to our WordPress account. How do we go about fixing this? Thank you.
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Hello @thomasrossmiller,
What is the address of the site in question?
The WordPress.com staff will be able to assist you. I have added a modlook tag for their intervention. Please hold while they respond.
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You’re logging into the wrong account. Check the email address to which the notification has been sent and use that one to log in to the correct one.
If you’re having trouble with that, please check out this page and fill out the Account Recovery form to regain access to the account:
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