Having issues with authenticating, not getting activation email to change menu items and publish
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I have asked several times for an email to be sent to (email visible only to moderators and staff) to activate the site or authenticate the site so I can change menu items and publish, can you help me please?
The blog I need help with is: (visible only to logged in users)
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@qirsta – I’m a volunteer here, so I don’t have access to your account to verify that the quirsta account is connected to the blog listed but with the same name I suspect that it is. When you login to WordPress.com and attempt to publish are you getting a specific error message?
You can try clicking on the link below to open the post editor, which should allow you to create a new post. Let me know if that isn’t working and we can troubleshoot further.
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Are you getting any particular message? Can you describe what’s happening for me?
I am also going to add a modlook tag in the sidebar so that a staff member can check things out for us.
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it won’t let me publish, it won’t let me authenticate, I keep sendinding for a link to authenticate and never get a link, I can’t change the menu items, I can’t publish anything and I have my email set in the page and what not and nothing is happening
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I know this is frustrating. While we wait for a staff member to take a look you can check to see which email the notifications should be going to in your account settings:
https://wordpress.com/me/account
I know you probably have already, but make sure to check the spam folder on that account in case they are inadvertently being marked as spam.
Also, if you have recently tried changed your email and the change isn’t saving it might be that that email is being used by another account. (I don’t know that this relates to your issue but wanted to mention it just in case.)
From there we just need to be patient – a staff member will check on things at the account level and make sure all looks well and let you know how to proceed.
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Katie,
you have my direct email, I have heard nothing back, let me know when something happens ok
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Hi qirsta,
I’ve sent an email to the address on your Account Settings page and will follow up with you there about the next steps for activating your account.
Please let me know if that doesn’t come through.
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