Having issues with plans purchase

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  deemlawful · Member · Apr 19, 2020 at 11:37 am

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  I’m unable to upgrade my web to any of the plans particularly premium plan. It says ‘plans purchase are currently disabled’

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  justjennifer · Member · Apr 19, 2020 at 11:46 am

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  HI there, you’ll need staff assistance with this. I’ve flagged this thread for their attention but as it is the weekend, their response may be a bit slower. Thanks for your patience.

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  staff-zinnia · Staff · Apr 19, 2020 at 12:42 pm

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  Good Morning – I’ve asked our payment team to take a look and we will report back once we have an update from them. Please do not open any new threads while you wait for a reply.

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  staff-zinnia · Staff · Apr 20, 2020 at 2:55 pm

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  This has been fixed. Our payments team has also sent an email your way. Please try again and report back with any further issues.