Having problem with uploading products

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  sales1894 · Member · Feb 24, 2022 at 1:27 am

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  CSV files not uploading

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  stevenlinx · Member · Feb 24, 2022 at 11:46 am

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  Hi there,

  You’re using WordPress CMS and is not hosted on WordPress.com, you’ll probably be better served by visiting the WordPress.org forum:

  https://wordpress.org/support/forums/

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  staff-sheva · Staff · Feb 24, 2022 at 6:28 pm

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  Hi @sales1894,

  I’m afraid that we can’t help directly because your site is not with WordPress.com managed hosting. As such, we don’t have the ability to take a closer look at your site.

  Instead, your host uses open-source WordPress.org software, which differs from what we offer here on WordPress.com.

  The good news though is that help is available in the WordPress.org forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

  Otherwise, you may want to contact HostGator for further support.

  I hope that points you in the right direction.