Having Problems With Name Servers

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  bemuroch · Member · Sep 30, 2015 at 8:07 pm

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  I’m having problems with my website pitacadas.com
  My custom domain, http://www.pitacadas.com is not connected to my website properly. So I’m unable to reach my site via entering this domain in the browser.

  I enter in contact with Square Space, that I use nowadays, and the guy said that my Name Servers are not pointing to the correct server. Please see screenshot for reference:

  https://share.squarespace.com/image/322l3i1S3O1A

  After doing some searching on who.is I was able to see where they are currently pointing. Please see:

  https://share.squarespace.com/image/272F022Z3Z0V

  So I will need to change the Name Servers to the correct ones listed in the screenshot of your WordPress settings.

  The problem is that when I enter in WordPress, following those steps written here: https://en.support.wordpress.com/change-name-servers/ the option Name Servers on left sidebar menu doenst appear. So how can i change and fix my problem?

  I’m waiting for an answer, please!
  Thank you

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Oct 1, 2015 at 1:13 am

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  Hi @bemuroch, we’ll contact you via support ticket.