Having several issues with my new website
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Hi. I’m not tech savvy at all and set up my first website. Couple issues – one, I can’t get my gravatar to link to my blog and two – I can’t figure out how to change the first page – it is showing the original ‘Start Now’ screen. Please help!!
The blog I need help with is: (visible only to logged in users)
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suddenlyspiritual.com is is a wordpress.ORG software install on paid hosting, hosted by GoDaddy.com, not by wordpress.com.
You are posting to the wrong support forum. That site is not on wordpress.COM servers and we cannot help with it.
This is wordpress.com support. We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
(1) local installs of wordpress.ORG software on your own server or
(2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.Also, note that we do not provide Jetpack support https://jetpack.com/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.
Some Jetpack solutions are here http://jetpack.com/support/
Others are in the Jetpack support forum at WordPress.org
http://wordpress.org/support/plugin/jetpackHowever, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
As you are referring to a site that is not hosted here, if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
WordPress.ORG login link https://login.wordpress.org/
Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ -
Thank you for your reply. I do have an account with WordPress.com, so is there a way to switch my website to that instead of wordpress.org?
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The two are very different. We have code restrictions at wordpress.COM. No javascript or iframes from unsupported sources or third party advertising codes can be used on any wordpress.COM hosted sites.
https://en.support.wordpress.com/code/
https://en.support.wordpress.com/code/#html-tags
https://en.support.wordpress.com/code/#javascriptYou need to be crystal clear on all the differences.
Read http://en.support.wordpress.com/com-vs-org/
Read also Important Notes Before Upgrading
https://en.support.wordpress.com/domains/#important-notes-before-upgradingThen see Moving from a Self-Hosted WordPress to WordPress.com
https://en.support.wordpress.com/moving-from-self-hosted-wordpress-to-wordpress-com/
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