Having trouble on installing themes

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  biancaturner · Member · Dec 15, 2011 at 8:52 pm

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  Hello,

  I have bought a theme on elegantthemes, but I am having trouble installing it as on my dashboard – appearances – themes doesnt have the option INSTALL THEME.

  any help?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Dec 15, 2011 at 8:57 pm

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  Oh dear, you need to go back and get a refund. There is no FTP access to free hosted WordPress.COM blogs and we cannot install individual plugins or third party themes into them. Those found on the internet are for WordPress.ORG installs which run on different software.
  http://en.support.wordpress.com/ftp-access/
  http://en.support.wordpress.com/plugins/
  http://en.support.wordpress.com/themes/adding-new-themes/

  If you wish to have complete control over a blog, the ability to upload themes and plugins, and to edit themes and templates then your option is to hire a web host and get a free software install from WordPress.ORG and self host it.
  http://en.support.wordpress.com/com-vs-org/

  On free hosted wordpress.COM blogs we can only use the themes which have been coded to run on this multi-user software and made available to us here. > Appearance > Themes and no others. We cannot edit either themes or templates on free hosted wordpress.COM blogs. > http://en.support.wordpress.com/themes/editing-themes/

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  biancaturner · Member · Dec 15, 2011 at 9:02 pm

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  Thanks a lot.

  But I have a web host now and a domain, so I would like to install the software of wordpress.org to be able to have the control over the blog….

  But I can’t get the software installed…. I have tried all day but I couldn’t…. any suggestion?

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  auxclass · Member · Dec 15, 2011 at 9:08 pm

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  But I have a web host now and a domain, so I would like to install the software of wordpress.org to

  Means:

  The site you are asking about does not seem to be hosted on WordPress.COM so you need to make friends over at WordPress.ORG the keepers of the software you are trying to use.

  https://en.forums.wordpress.com/topic/7-things-to-know-before-posting-in-wordpresscom-forums?replies=1

  This site is for support of sites hosted on WordPress.COM. You should address your questions to WordPress.ORG the keepers of the software you are using: http://wordpress.org/support/

  For more on the difference: http://support.wordpress.com/com-vs-org/

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  timethief · Member · Dec 15, 2011 at 9:08 pm

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  Yes. You are posting to the wrong support forum and we cannot help your here at all. We run on different software. You must post to the correct support forum for your software and that here > http://wordpress.ORG/support/
  Please read > http://en.support.wordpress.com/com-vs-org/
  Best wishes with your self-hosted site.

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  raincoaster · Member · Dec 15, 2011 at 9:53 pm

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  If you are talking about http://biancaturner.wordpress.com/, however, what was said above applies: You can’t install a theme on a WP.com blog, no matter what upgrades you have.