Having trouble paying for my plan

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  jennagiselle · Member · Apr 10, 2021 at 1:23 am

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  When I try to click ‘pay’ on my plan and website domain name, a message comes up saying that there’s a missing contact info parameter, even when there isn’t. I really just need to pay so I can start building my website. Is there some type of glitch going on?

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  fstat · Staff · Apr 10, 2021 at 10:11 am

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  Hi there,

  Make sure you’re entering all the information (like your postal code) correctly. Also, clear your browser’s cache and try again.

  If this doesn’t work or you have more questions, just let me know and I’ll be happy to help!