Having trouble with my newly purchased domain.

• 

  raysnaps · Member · Apr 25, 2014 at 7:45 pm

  • Copy link
  • Add topic to favorites

  Hi!
  I purchased a domain through WordPress 5 days ago, I read that it could take up to 72 hours for it to work, but it’s still not working.

  I just did the Domain Helper thing, and it says my domain is expired [impossible, just purchased it] and that my domain is not registered.
  When I look in the ‘my upgrades’ section it says ‘DNS needs to be updated’.

  I have tried to fix this myself, but it’s all so unclear to me, I thought that purchasing a domain through wordpress would make things easier for me.
  Does anyone know a solution?

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Apr 25, 2014 at 7:45 pm

  • Copy link

  The relevant piece of information that’s missing is the URL of the domain starting with http:// Please post it now.

• 

  raysnaps · Member · Apr 25, 2014 at 7:48 pm

  • Copy link

  http://www.raysnaps.com

• 

  timethief · Member · Apr 25, 2014 at 7:53 pm

  • Copy link

  I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

• 

  raysnaps · Member · Apr 25, 2014 at 7:54 pm

  • Copy link

  Thank you time thief, I honestly hope this can be solved soon.
  Thanks again!

• 

  kjellreigstad · Member · Apr 25, 2014 at 8:04 pm

  • Copy link

  Hi there. We’re looking into this now. RaySnaps, I’ll follow up with you individually. Thanks for your patience!