Having WordPress Staff Move Subscribers

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  nsheron · Member · Jul 28, 2017 at 5:26 pm

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  WordPress community support directed me to this link for my issue, https://en.support.wordpress.com/moving-a-blog/moving-your-subscribers/

  However, the email I received following this, states:
  ‘Thank you for submitting your question to our Experts. For your question below our Expert wasn’t able to help. A Happiness Engineer from our customer support team will be in touch to resolve your question.

  Thank you,
  WordPress.com Experts’

  I have not yet received an email, post 48 hours.
  What is the next step?
  Thank you
  -Nessa

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jul 28, 2017 at 5:30 pm

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  What are the URLs of both sites please?

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  nsheron · Member · Jul 28, 2017 at 5:43 pm

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  The original:
  https://nessapoetry.wordpress.com/

  The site I am hoping to use now:
  https://nessapoetry.wordpress.com/

  Thank you.

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  nsheron · Member · Jul 28, 2017 at 5:45 pm

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  Correction: seconds site:

  https://nsheron.wordpress.com/

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  timethief · Member · Jul 28, 2017 at 5:45 pm

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  Thanks for providing the URLs. I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  nsheron · Member · Jul 28, 2017 at 5:48 pm

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  Great, thank you for your help.

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  timethief · Member · Jul 28, 2017 at 5:50 pm

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  You’re welcome. All you need now is patience. :)

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  gemmacevans · Member · Jul 30, 2017 at 9:56 am

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  Hi nessapoetry,

  I’ve transferred your subscribers over to to nsheron.wordpress.com :)

  Your WordPress.com followers will only see new posts in the Reader — they won’t receive email updates unless they subscribe to receive those on your new site.

  Let me know if you need anything else.