Header and Footer Issues

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  arnaldo205430c181 · Member · May 2, 2024 at 2:27 pm

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  Hi,

  My client’s website, which I have access to via my email (email visible only to moderators and staff), is not having it’s header and footer show up live, but it is inside WordPress, what may be the issue? They need help with this immediately. Thank you!

  Self-declared URL: cellrenewtampa.com
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · May 6, 2024 at 2:00 pm

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  Hello!

  Thank you for reaching out to the free support forums for websites hosted on WordPress.com. While your site is not hosted with us, we’re here to guide you in the right direction for assistance.

  Since you’re using the open-source version of the WordPress platform, which operates differently from what we provide on WordPress.com, you can find help at the community forums here:

  https://wordpress.org/support/forum/how-to-and-troubleshooting/

  The community members in the open-source forum are well-versed in these matters and are in the best position to offer support.

  I hope this information helps guide you in the right direction. Feel free to ask if you have any further questions or need more assistance.