Header Cropping

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  aksflifestyles · Member · May 23, 2016 at 10:31 pm

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  My header crops out about half the image if I don’t have text in it. Is there any work around at all? This is a giant flaw in formatting.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · May 23, 2016 at 10:37 pm

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  Recommended header size: 2560 pixels wide by 640pixels high. https://wordpress.com/themes/gateway/

  Use an image editor first to create an image of the required size and then upload it. Then you won`t be wasting your free image storage space by using the cropper.

  You may also want to consult this support doc re: future planning https://en.support.wordpress.com/space-upgrade/

  Here’s what I do https://onecoolsite.wordpress.com/2012/03/26/cropper-or-proper-image-preparation/ and here are the free image editing tools I use https://onecoolsite.wordpress.com/2009/11/28/ten-free-online-image-compression-and-optimzation-programs/ to be sure the image quality is not reduced, my free media storage space is not wasted, and I don’t have any image troubleshooting to do

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  aksflifestyles · Member · May 24, 2016 at 10:27 pm

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  Thank you very much for the insight. Unfortunately, even with cropping to size, it did not fix the issue.

  It cuts off about 2/3rd’s of my image if I do not have text in my Header.

  I appreciate you taking the time out to try to help me.

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  timethief · Member · May 24, 2016 at 10:31 pm

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  Leave the image in your media library and I will type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  stefmattana · Staff · May 25, 2016 at 1:53 pm

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  Hello there!

  To get the image appearing as the demo you need to follow the steps listed in the Gateway theme documentation page at this link:

  https://wordpress.com/themes/gateway/

  In details, you need to head to the Homepage Template paragraph and follow the instructions :)

  Let me know if you need any further help on that, or if you have any questions – happy to help here!