Header displays improperly in Bosco theme.

littleittys · Member · Jul 24, 2015 at 1:05 am
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Can you figure out why only half of the uploaded .jpg file is displayed in the header? It’s a simple black and white file, all text with the blog name and tag. The top half appears, not the bottom half.

The blog I need help with is: (visible only to logged in users)
timethief · Member · Jul 24, 2015 at 1:08 am
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Hi there,
Are you referring to this image? https://littleittys.files.wordpress.com/2015/07/whisper.jpg?w=750&h=275

Featured Images are 750 wide by unlimited height on both Sticky posts, and as header images on single posts and pages. https://theme.wordpress.com/themes/bosco/
littleittys · Member · Jul 24, 2015 at 1:22 am
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No, the header image.
littleittys · Member · Jul 24, 2015 at 6:58 pm
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Hello?

I deleted the troublesome header image and uploaded two new ones. The same problem, only half is displayed? The Isola theme has similar header issues, except it enlarges them beyond recognition.

Is the problem on my end? Am I doing something wrong to cause the header weirdness?
timethief · Member · Jul 24, 2015 at 7:00 pm
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Please type modlook into the sidebar tags on this thread for Themes Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
thewhirlygirly · Member · Jul 24, 2015 at 7:11 pm
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Done. Thanks.
timethief · Member · Jul 24, 2015 at 7:16 pm
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You’re welcome and please be patient while waiting.
littleittys · Member · Jul 24, 2015 at 8:34 pm
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Does patient mean weeks? Should I just try to find another theme with a header that funtions?
timethief · Member · Jul 24, 2015 at 9:05 pm
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Patience means hours or days, not weeks. :)
littleittys · Member · Jul 24, 2015 at 9:32 pm
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phew. Good enough, I can do that. Thanks for trying.

Just as an fyi — the header image fits perfectly when the box is checked to display the blog title and tag. It looks goofy with the additional elements, but accommodates the entire image. Then shrinks and crops it when you disallow the blog name and tag.

I don’t know what the deal is with Isola.
timethief · Member · Jul 24, 2015 at 9:36 pm
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I don’t know what the deal is with Isola.

You said Bosco above not Isola.
https://theme.wordpress.com/themes/bosco/
https://theme.wordpress.com/themes/isola/

Every theme here is unique and all CSS editing is theme specific editing.
littleittys · Member · Jul 24, 2015 at 9:40 pm
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Both have issues with header images.
staff-blorbo · Staff · Jul 27, 2015 at 8:30 pm
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This should be fixed up now, sorry!

If it’s still displaying incorrectly, please try removing and then re-adding your header image.
littleittys · Member · Jul 28, 2015 at 12:27 am
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Nope. Still half an image. I deleted all the old headers, added a new, still only displays the top half.
staff-blorbo · Staff · Jul 28, 2015 at 12:29 am
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Would you please leave the header image up at https://littleittys.wordpress.com/ so we can see the problem?
thewhirlygirly · Member · Jul 28, 2015 at 12:31 am
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It’s there noq.
staff-blorbo · Staff · Jul 28, 2015 at 12:32 am
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No, there’s no header image at https://littleittys.wordpress.com/
littleittys · Member · Jul 28, 2015 at 12:34 am
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Now?
staff-blorbo · Staff · Jul 28, 2015 at 12:46 am
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I see what you mean, that’s no good. :(

I have asked one of my theme colleagues to take a look, but she might not be able to get to it until tomorrow.
thewhirlygirly · Member · Jul 28, 2015 at 12:55 am
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Am I the only one this happens to? I’d like to try Isola for another blog and that theme enlarges the header to something like 2x its actual size. Is it me? what am I doing wrong?

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