Header from Starter Template not showing

  • Unknown's avatar

    Hi everyone,

    I tried to make a site from scratch earlier, and in the process, played with a lot of settings. I then decided to install a Starter Template since building it from scratch was too time consuming.

    The template I installed is “Piano Tutor”, and everything works fine – apart from the fact that I can’t get the header with the site logo and menu to show. I’ve spent hours trying to get it to show, but I just cant.

    Any ideas?

    Best,
    Nikolaj

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi @nikolajspliid,

    I took a look at your site and could see that you’re currently using the Astra theme. If the demo content you imported from Astra is not working as expected, it might be due to missing recommended plugins or customizations on the site. Since Astra is a third-party theme, we’re unable to troubleshoot the theme itself or its imported demo content. I recommend reaching out directly to Astra support, as they have the right tools and expertise to help you resolve this issue.

    If you need further support from us, please feel free to reach out via live chat or email. The plan on your site qualifies you for both chat and email support, and we’ll be happy to assist you with anything WordPress.com-related.

  • Unknown's avatar

    Hi!

    This is going to sound so stupid, but I managed to fix the issue.

    It was something so simple as the fact that an ’empty’ header in Theme Builder was taking priority. I added the criteria to exclude the empty header on all pages, and voila, my other, active, theme header showed up.

    Thank you for your support!

  • Unknown's avatar

    Hi @nikolajspliid,

    I’m glad you were able to identify the issue and get your header working correctly. Sometimes it’s the small things that make all the difference.

    Thank you for letting us know, and don’t hesitate to reach out if you need any further assistance in the future!

  • Unknown's avatar

    Header from Starter Template not showing

    Thanks, got to learn something here.

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