Header gone AGAIN!
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I heard from support…like hearing from the President! They hadn’t done anything yet, but it all re-appeared on its own. I am supposed to send them an immediate note the next time it happens…..I’ll keep ya’ll posted!
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Just curious…if any of you out there look at my site right now, is the header or the logo on the sidebar missing? I see them on my computer, but two people have contacted me to tell me that they can’t see them on their computers…and they’ve checked to see if it was a loading problem. I have talked to support, but I’m just curious if anyone can’t see them: http://theshepherdschild.wordpress.com/
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I see the header just fine, but the image at the top of the sidebar, http://theshepherdschildschools.files.wordpress.com/2009/03/logo-for-sidebar1.jpg returns a 403 error which means that the blog where that image is uploaded is set to private. You cannot “hot link” to images on a blog set to private.
— 403: Access Denied —
This file requires authorization:
you must both be a user of this blog as well as be currently logged into wordpress.com
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Support is working with me on the header problem, it seems fine right now, but I think you might’ve solved the sidebar issue! I did indeed upload that photo on a blog for schools that I haven’t yet finished, and I made it private. I re-uploaded on my active site and now it shows on my husband’s computer. Can you let me know if you see it now? Support says you might need to clear cookies and cache. Thank you SOOOO much!
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Phew! Maybe it’s all solved! Thanks again for your help…I’m amazed at how much you understand these systems! I’ll let you know is Support has anything else interesting to say.
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This came in from support:
“Because the header was visible in Firefox and not IE, it looked to be an issue with the file itself. I re-saved the image and then uploaded it again, and this appeared to have done the trick.”
Thought you’d like to see it since it was more or less the same issue (maybe?) that I had with the sidebar. I guess I’m going to call this Resolved for now, and re-open it if the header disappears again. I hope it doesn’t! Thanks again, all of you, for figuring it out with me.
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