Header image cut off on mobile device

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  jucum5taregion · Member · Feb 10, 2015 at 1:07 am

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  Hi! I’m having trouble with my header image. It looks great on a normal computer screen, but it is cut off on a mobile device. I’m using the hemingway rewritten theme, and I do not have premium. Is there a way to fix this?

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · Feb 11, 2015 at 2:20 am

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  Here’s what I am seeing in the mobile view:

  

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  aedani · Member · Feb 28, 2015 at 2:39 am

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  I have a similar problem. It is only appearing on iPads, as far as I can tell. In landscape orientation, the sides of the header image get cut off. Again, as far as I can tell, this is only happening on iPads (I don’t know about iPhones, as I don’t have one to test). On my Android phone and tablet, the header works as expected in both portrait and landscape orientations. It may not be obvious when you look at it, because I’m going to have to try to modify the header graphic so it’s readable, but it’s definitely a problem. My site is rvaraces.wordpress.com. Thanks!

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  staff-ozmodiar · Staff · Feb 28, 2015 at 6:34 am

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  @aedani

  What is the site URL? Can you take a screenshot?

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  aedani · Member · Feb 28, 2015 at 12:59 pm

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  Sorry, I meant to add the URL earlier. It’s rvaraces.wordpress.com. I currently still have the header image there that is the problem, but I’ll see if I can get an iPad screen shot. Thanks!

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  aedani · Member · Feb 28, 2015 at 3:11 pm

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  Here are some screenshots:
  Portrait (where it looks like it should): https://rvaraces.files.wordpress.com/2015/02/screenshotipadportrait.png

  Landscape (where the sides of the header image are cut off):
  https://rvaraces.files.wordpress.com/2015/02/screeshotipadlandscape.png

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  staff-ozmodiar · Staff · Mar 1, 2015 at 3:29 am

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  I cannot replicate that issue with my iphone.

  

  

  However, I can replicate it with the ipad.

  So, I suspect that this is a theme glitch. I will report it to the theme team, but I can’t give you an estimate on when it will be fixed.

  There are a couple options however. You could switch to a different theme. Or you could go here and turn on the mobile version of your theme:

  https://rvaraces.wordpress.com/wp-admin/themes.php?page=mobile-options

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  aedani · Member · Mar 1, 2015 at 3:36 am

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  Thanks…I wasn’t expecting it to be a quick fix. :)

  Using the mobile version doesn’t work though, I’ve tried that already.

  I’ll probably just modify the graphic to push everything in toward the center a bit more for now.

  Thanks again!