Header Image Disappearing Act

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  jayseesee · Member · Jun 8, 2021 at 10:37 pm

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  Hi!

  My header image disappeared randomly. I was working on it this morning and it was there.

  I tried to sub it for a smaller image size but no matter what image I chose, nothing came up.

  I haven’t added any plugins today.

  Help please!

  The blog I need help with is: (visible only to logged in users)

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  jayseesee · Member · Jun 8, 2021 at 10:41 pm

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  Correction: it’s the logo

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  musicdoc1 · Member · Jun 8, 2021 at 10:54 pm

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  Hi,

  In tests haven’t encountered the issue you describe regarding the site logo on the Pique theme, but a least two other WP.com members have reported the failure of a site log to display on other themes today. I’m going to flag this topic for staff attention. Staff will respond here.

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  jayseesee · Member · Jun 8, 2021 at 11:06 pm

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  Thanks musicdoc1!

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  kokkieh · Staff · Jun 9, 2021 at 6:20 am

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  Hi there,

  Your logo is visible to me:

  https://d.pr/i/6EzVxs

  If you still don’t see it, please check if clearing your browser cache or using a different browser makes any difference. Let me know if not.

  Also note that your plan gives you access to both live chat and direct email support. You can reach those at any time by clicking the Help icon that appears bottom-right on all the My Sites pages, or else via the direct link at https://wordpress.com/help/contact