Header image disappears constantly

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  danbudai · Member · Jul 27, 2015 at 9:09 am

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  Hi there,
  I have the issue ongoing now and is a bit stressful at the moment. I even reduced the size of the image to 937×300 as specified there, saved it, and then 10 min later it was gone agin.

  The blog is aventuriculinarein2.com.

  Could someone explain why?

  Regards,
  Dan

  The blog I need help with is: (visible only to logged in users)

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  rachelmcr · Member · Jul 27, 2015 at 1:00 pm

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  Hi Dan,

  I’m sorry for the trouble! Our team launched a change earlier today that caused problems for custom header images. We fixed that problem and I see your header image on your site now: http://aventuriculinarein2.com/

  Please let me know if you’re having any more trouble with that!

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  danbudai · Member · Jul 28, 2015 at 5:54 am

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  HI Rachel,

  All is good now. Thanks for the reply. You guys are awesome.
  Keep up the good work.

  P.S.: Things like these happen. We are human.

  Peace and all the best.
  Dan

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  rachelmcr · Member · Jul 28, 2015 at 10:45 am

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  Hi Dan,

  I’m glad you’re all set, and thank you for your understanding! I shared your comments with our team, and we’re doing what we can to prevent this kind of issue from popping up again.

  Cheers!