"Header Image" not showing up on mobile/tablets

  • Unknown's avatar
    vintagekavakava · Member ·

    The “Header Image” of my website does not work on mobile phones or tablets. It only shows when using a laptop computer. In the site preview area where you have options to preview how your website looks on 3 different devices, it show the header image works fine in the previews. How can I make the header image show up on mobile and tablet devices? The site theme I am using is Easy WP.

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Hi there,

    The site vintagekava.com appears to be a self-hosted WordPress (also called “.org”) site hosted on GoDaddy Web Hosting, and not a site hosted on our WordPress.com service.

    You can confirm here: https://gwhois.org/vintagekava.com+dns

    To clarify, we are not the only providers of WordPress sites, and GoDaddy also happens to offer WordPress sites, but they use a different version of the platform than what we use here. Because of this we are not able to help with your issue as it lies outside of our system. See http://support.wordpress.com/com-vs-org/ for more info.

    You can find support for your self-hosted WordPress site here: https://wordpress.org/support/forums/

    You may also wish to contact your theme vendor for help, as this sounds like a question that is related to your Easy WP theme.

    Hope that points you in the right direction!

  • The topic ‘"Header Image" not showing up on mobile/tablets’ is closed to new replies.