Header image not working on all computers
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My header image for my blog is only working sometimes. Some people can see it, whilst others report that they can’t. It works depending on what computer I’m using.
The blog I need help with is: (visible only to logged in users)
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I’m encountering this issue on coconuttheology.wordpress.com (with Origin theme) as well – the header image appears on my computer intermittently. I am using Firefox 12. I’ve confirmed the Header is configured to select the correct image.
On at least two other computers, the header image container flashes up, then disappears. One of the other users experiencing this issue is using Firefox 11.
In Safari 5.1.5, the container comes up with a question mark.
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I just tried uploading the header image via a normal image and then selecting it from the library to add it as a header. It seems to be working now.
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I have the same problem…
My header image is shown just for a while (Internet Explorer, Firefox) and then disappears.
Following the tips here, I have now tried to upload the header image by selecting it from the library, but that is not possible:
the image is not shown in the library (only the image title, but not the image itself).Looks quite bad without a header every few minutes…
What can be done? -
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I tried testing this in a bunch of different ways, but I was unable to reproduce the problem in my tests.
@angelanilsson, could you please try uploading a completely new image instead of selecting a pre-existing one from the library?
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That’s what I did, designsimply :-) Again and again.
Then I tried the advice here in the forum – uploading it from the library,
but my header image is not shown there, although it should… -
Is it possible the original image is damaged? What file type is the original image? Does it work if you upload it directly into the media library?
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Also, I meant you should try the advice opposite of the thread, upload it from the Appearance → Header page directly instead of uploading it from the library, can you try that?
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Thanks, dear designsimply :-)
The image is absolute ok, no damages. It’s a jpeg.
I uploaded it via “Appearance – Header” :-)
when I changed my header image last night. Not via library.Uploading the image via library is – as I said already – not possible,
as my image does not show up there….
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Good news – I hope :-)
I tried once again to upload the image via library directly, and – this time – it worked.
I then selected the header image from library and uploaded it from there.
It worked – so far :-)
Hope everybody can see my header now, and I hope it will remain there :-) -
I checked http://angelanilsson.wordpress.com/ and the header looks good now. Sounds like it was a mysterious glitch before!
If you see the problem again or if anyone finds the same trouble in the future, please post a reply here with the steps you took to upload the header image and a link to your blog.
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Mysterious glitch demystified… here’s the core bug report and fix if you’re interested:
http://core.trac.wordpress.org/ticket/20657This code update should be merged into WordPress.com soon.
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