Header Image section/bar missing. Appears then disappears.
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Hello. This question is for WordPress.com.
I installed a theme and this is my first WordPress site. When I click on the “appearance” section in the dashboard/sidebar and then “customize” and it takes me to the next screen with the list of changes that I can make (site identity, colors, header image, background image, menus, etc…), the problem is with the option for changing the “Header Image“.
The “Header Image” option is there for a split second, but disappears before I have time to click on it. I see it, then it’s gone. I am unable to make any changes to my header image.
I need to change the logo that the theme came with, which is in the header. But the “Header Image” option vanishes every time.
Why is this happening and how do I fix this?
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Hey there,
What is the URL of your blog? The one associated with your username appears to be unavailable.
Warmly,
RV -
Hi there, do you still need help with this issue for your site hosted at Hostgator? If so, you’ll want to contact the support forums for self-hosted WP installs at https://wordpress.org/support If you don’t have a username account there, you can register one on that page.
WordPress comes in 2 flavors: the fully hosted WordPressdotcom (where we are ) and the open source WP (org) project at https://wordpress.org This support guide explains some of the differences between them: https://en.support.wordpress.com/com-vs-org/
You can find all the support information for sites using the WP (org) software at https://codex.wordpress.org/Main_Page and at https://wordpress.org/support/
Best wishes.
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