Header image shows entirely different on 2 identical pages

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  florine22 · Member · Oct 13, 2016 at 11:41 am

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  Hi there,

  I’ve uploaded a logo to 2 sites (with identical layout, identical settings and identical CSS) – the logo on this site http://www.es.mobile-coffee.bar works just fine but the same logo display without any padding on top or bottom on this site: http://www.en.mobile-coffee.bar

  Anyyyybody has an idea why that is?
  I’m very thankful for your input :)

  Florine

  The blog I need help with is: (visible only to logged in users)

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  innisfreehomestead · Member · Oct 13, 2016 at 2:58 pm

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  Hello Florine!

  I’m seeing your logo as a broken link on the es site. Would you mind sticking it back in?

  Thanks,
  Sage

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  florine22 · Member · Oct 13, 2016 at 6:27 pm

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  Hey Sage,

  that’s strange – I actually see it and it’s also in the header section of the customizer…
  Can you see it now?

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  innisfreehomestead · Member · Oct 13, 2016 at 6:28 pm

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  Hey there,

  Nope, still can’t see it. The url is set to https://esmobilecoffee.files.wordpress.com/2016/10/logo-mobile-coffee-bar-final-12-e1475253927818.png?w=720&h=120&crop=1 which shows me a 404?

  Sage

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  florine22 · Member · Oct 13, 2016 at 7:04 pm

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  Strange… Anyways, I replaced it… can you check again? :)

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  innisfreehomestead · Member · Oct 13, 2016 at 7:28 pm

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  Hey there,

  I’m still not seeing it…do you see the logo if you view it in a different browser or a different computer? Can you see it in your media library just fine?

  Sage

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  florine22 · Member · Oct 13, 2016 at 7:36 pm

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  Hey,

  yeah, I’ve used 3 different browsers now and I can see it everywhere. And I’m not logged on. Yeah, it’s in the library too…

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  innisfreehomestead · Member · Oct 13, 2016 at 7:43 pm

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  Ah, that’s the weirdest thing!

  Even switching computers etc, it still doesn’t show for me. I’ll add the modlook tag to this post as it may have deeper issues as to why we’re seeing different things etc.

  Sage

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  staff-zinnia · Staff · Oct 14, 2016 at 2:01 am

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  Howdy!

  Thanks for the tag, Sage :)

  I’m happy to get this fixed up for you. To get started, I’d like to see what you’re seeing on your end @florine22.

  Could you take a screen shot of each site, including the broken image, and add it into your media library? Then I can compare what I’m seeing vs what you’re seeing and get to the bottom of the issue.

  Can you also let me know which browser and the version you are running.

  Thanks!