Header image won't show

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  themadameditor · Member · Nov 2, 2014 at 6:33 pm

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  Hi there, I was wondering if someone could help me on this, I’ve been trying to upload a header image for a couple days now but it won’t show up and it won’t even show the image in my library it keeps showing that question mark. Any help to rectify this would greatly be appreciated.
  thanks

  The blog I need help with is: (visible only to logged in users)

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  pmciano · Member · Nov 3, 2014 at 3:24 pm

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  @themadameditor

  Your custom header looks good to me:

  

  Can you please try clearing out your cache and cookies?

  Solve Common Browser Issues

  If you are still having a problem, let me know, and we can take the next troubleshooting step, once I get more feedback.

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  themadameditor · Member · Nov 4, 2014 at 10:08 pm

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  hi there, I’ve tried that, the issue is when you look at the headers I’ve uploaded it doesn’t recognise it, the last three with the question marks are the headers and for some reason it won’t upload them…

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  pmciano · Member · Nov 5, 2014 at 3:03 pm

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  @themadameditor

  If possible, send me a screenshot, so I can better understand the issue. You can simply upload the screenshot to your Media Library, like any other image, and I’ll be able to access it from there.

  The page at the following link has some helpful tips for taking screenshots:

  Take a Screenshot

  If you’re having trouble uploading images, please refer to the following support documents:

  http://en.support.wordpress.com/images/uploading-images/#troubleshooting

  Troubleshooting Image Uploads

  Once you give me some additional clarification, I will be more than happy to continue resolving your issue.