header images not loading
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Hi, I just made my first wordpress site and it won’t let me upload a header. I have tried a million times and it says my images are set but the screen just shows up black no matter how many times i refresh it there are no header images there-even if i just try using the default ones.
The blog I need help with is: (visible only to logged in users)
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See here https://wordpress.com/themes/dyad/
The recommended Featured Image size is at least 1800 by 1280. The theme will scale and crop the images depending on the page and device size.
The recommended Custom Header image size is at least 1800 by 720. -
Thank you that information helped and I made sure that I was uploading the image as a jpeg and sized it correct but it still does not load. The screen moves like it uploading an image, but instead the header is still black.
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I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Hi there, I’m seeing a header image on the site you referenced just fine now. Are you still experiencing problems?
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