Header in Newsy
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I’m sorry, but it is impossible for us to make a change specifically for you, as the core theme files are shared by all users.
You would need to have a Custom Design upgrade and then make the changes through CSS.
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You can’t mislead customers and then tell them they have to buy something more in order to make it conform to your description. I can fix this with the upgrade but I do not want to be charged.
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I’m sorry, but I cannot do that. This is how the theme is structured, and it would need a Custom Design upgrade to make the changes you’re looking for.
We have 170 other themes available, and you might want to check those out to see if any is a closer match.
You do have up to 30 days to request a refund for the theme you purchased via the Store section of your blog’s Dashboard.
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I have pointed out that your description is misleading and you have acknowledged that it is. I have said that I am happy with everything else with this template. I have said I am on deadline. I was supposed to have delivered this site yesterday. I have noted that I paid a designer to make a custom graphic. If I changed now I would have to tell my client there is a delay because of WordPress and I would have to have my designer create a new graphic.
So far as I am concerned, this is bait and switch. But I am trapped. You win.
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I passed this up the line, and we were able to add a Custom Design upgrade to your account.
For information on working with CSS, see http://en.support.wordpress.com/custom-design/custom-css/ and http://www.w3schools.com/css/
For help, see our CSS Customization forum: https://en.forums.wordpress.com/forum/css-customization
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But (I’m really sorry, this is probably not at all in the job description of a Happiness Engineer) I don’t seem to have the upgrade. I’ve restarted everything and it still won’t let me in.
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Sorry about that, I added it to the wrong blog. Please check Appearance -> Custom Design again.
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Guess what? I’m back.
My tech person says he can’t make the change in CSS. He needs to get to the html. He says this:
This line in the rendered code is in the wrong place, needs to be up a few lines. inside the header and above the nav
<image.jpeg>
I might need to go to the template developer to fix this but I don’t know how to reach that person. Any advice?
(I’m not giving up on this template because starting over seems like it will take more time than trying to fix this. I am beginning to think that you are right and it is more trouble than it is worth.)
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This should be rather easy to do with css.
Please try the following code and let us know how it works for you:#page { margin: 0 auto; padding-top: 285px; position: relative; width: 1016px; } #header-image { position: absolute; top: 0; left: 0; } -
For future reference, it is better to post questions like this in the CSS Customization forum.
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