Header is not displayed correctly, Flash theme
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WordPress version 6.1.1, php 7.4, woocommerce, Flash theme When you access the site from the admin area, header is displayed normally, and the link looks like this: https://bodyguardsprayset.com/?customize_changeset_uuid=a5cd02d9-e1e3-4350-848d-6e69685c0666 .
And when you go to the direct link: https://bodyguardsprayset.com, the logo, name and description of the site disappear, and the color settings return to the “Default” settings.
How to fix it?The blog I need help with is: (visible only to logged in users)
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Hey there, you could use the Health Check plugin to troubleshoot and confirm whether the issue is with the theme, as it sounds like it is. That will let you deactivate your plugins and switch to a different theme without affecting the live site. Once you determine the offending plugin or theme, you can reach out to their support for assistance.
If it is indeed the theme, could you reach out to their support?
Going forward, these forums are primarily for sites that use our free-tier hosting. We’re a little different from the WordPress software itself. This article explains some of the differences.
You’ll want to create an account at WordPress.org so you’ll have access to the correct community for your site. Or, you’d be welcome to host here; your plan would get direct support.
I hope this helps!
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