Header issue

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  lioncitylh · Member · Sep 6, 2012 at 5:12 pm

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  Trying to upload a custom header jpeg image. When I click upload the box goes blank and the generic image remains. Nothing on the site says I did it wrong. Ideas?
  Blog url: http://lioncitylh.wordpress.com/

  The blog I need help with is: (visible only to logged in users)

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  timethiefmedia · Member · Sep 6, 2012 at 5:17 pm

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  The header image is 960 pixels wide and 262 pixels high.
  http://theme.wordpress.com/themes/chateau/

  These are the accepted file types:
  .jpg/.jpeg
  .gif
  .png
  instructions here > http://en.support.wordpress.com/images/
  troubleshooting images here > http://en.support.wordpress.com/images/troubleshooting-images/
  more details about the options for uploading images:
  http://wpbtips.wordpress.com/2009/04/26/images-the-three-link-options/

  Prior to uploading any image into your blog, regardless if it’s a header image, a featured image, an image in a post or page, in a Post format (Gallery or Image), an image for sidebar display in an image widget or a text widget, you can optimize and re-size it in either a desktop image editing software or online image editing software to fit the space you intend to use it in. By undertaking proper image preparation first you will get the best image quality, won’t be wasting your media storage space, and won’t be wasting you time troubleshooting.