Header Issue

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  rupertjustonefortheroadcom · Member · Oct 1, 2020 at 1:53 pm

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  Hi – I have a problem with my header which may have been caused upon installing the HUMMINGBIRD plugin and running the asset optimisation. Basically my site works fine but the header occasionally does not fully load. As an example the background solid colour may only half load. Can anyone point me in the direction of a fix ? I am using elementor on Astra

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  staff-mckluskey · Staff · Oct 2, 2020 at 8:19 am

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  Hi there!

  I’m afraid that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, we can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/

  You can look for help at the community forums here: https://wordpress.org/support/forums/

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.