header menu issue

• 

  kymani88bacce04f · Member · Nov 18, 2022 at 7:15 pm

  • Copy link
  • Add topic to favorites

  there is a header menu on our site that shouldn’t be visible but is. Our theme only supports two menus, but there is a third on the header. I have no idea how to remove it. Any help would be much appreciated!

• 

  staff-95percentghost · Staff · Nov 22, 2022 at 2:54 pm

  • Copy link

  Hi there! I don’t see any sites associated with your WordPress.com account; was this for a site you’re hosting here with us, or a site that uses the WordPress software and is hosted elsewhere?

  To clarify, there are two ways to use WordPress, you can either use the WordPress software downloaded from WordPress.org onto a web host (also known as self-hosted), or you may host your site with us here at WordPress.com. You can learn more about the differences between WordPress.com and WordPress.org here:

  WordPress.com vs. WordPress.org

• 

  kymani88bacce04f · Member · Nov 22, 2022 at 3:13 pm

  • Copy link

  I believe we are hosted in WordPress.org

• 

  staff-doublebassd · Staff · Nov 22, 2022 at 11:24 pm

  • Copy link

  Hi there,

  The dotorg forums or your site host would definitely be better prepared to support you with this issue. However, if you can provide the site URL, we’d be happy to take a look and the site and be able to better point you in the right direction.

  Thanks!