Header menu missing

  • Unknown's avatar
    zeakx · Member ·

    Hi my header menu is missing, how do i fix it?

    Self-declared URL: http://www.firstsolution.com.sg
    Jetpack: Unknown
    WP.com: Unknown

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Hello there,

    Thanks for reaching out with your query. Your site is built on the open-source WordPress software and is hosted by a provider outside of WordPress.com’s managed hosting. This creates some challenges for us regarding your request.

    To give you a quick overview, WordPress.com managed hosting is a dedicated hosting solution where we handle all the technical aspects of running a WordPress website. This covers everything from performance optimization and security, to updates, backups and more. This service is designed to ensure your website runs smoothly and allows you to fully focus on your business or content creation pursuits. You can review all of the features and benefits of our managed hosting here: https://wordpress.com/hosting/

    Currently, our support is primarily focused on sites hosted on WordPress.com. Therefore, our ability to investigate and solve issues on self-hosted sites, like the one you have, is unfortunately limited.

    However, you might consider migrating your site to our managed hosting. We have an intuitive and easy-to-use migration plugin to assist with this process and make it as easy as possible.

    WP
    Import a Website » Import using Move to WordPress.com
    in WordPress.com Support
    3 min read
    Use the Move to WordPress.com plugin to migrate a self-hosted WordPress site to WordPress.com. Follow the steps in this guide to import your site (including your content, media, plugins, and theme) directly from your wp-admin dashboard. Prerequisites To follow the steps in this guide, you will need: Your source site: a WordPress site with any other hosting provider (referred to as a se

    Even if you decide to remain with your current hosting provider, you can still find help for your WordPress software concerns. You can raise these issues in the community support forums dedicated to the open-source version of WordPress, which your host uses for their site. These forums are composed of savvy and helpful WordPress users and experts alike. They are often best placed to provide practical solutions and advice to users experiencing issues similar to yours. You can reach out for help at https://wordpress.org/support/forum/how-to-and-troubleshooting/

    I hope this information is helpful to you and wish you the best in resolving the issues with your site.

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