header photo
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I changed themes on this blog: http://hodgepodgeblog4tishrei.wordpress.com/
I changed from Pressrow to Cutline. I thought that when I changed themes, the header would come along with it. In fact, when I did a preview, the header photo was there. No such luck. I lost it and it reverted to the one provided by the new theme.
I then tried to upload my photo, changed the pixels etc. to conform, etc. It kept cutting my macaw’s head something fierce where just a portion of his beak would show. So I finally opened up a cached page and used that. But if you look at my blog now, the right side is totally blank. If I try and crop that white area, it makes everything else smaller so only a portion of the macaw’s head shows. I want his whole face to show and I want the white blank space to disappear.
What can I do to fix this?
Thanks!
The blog I need help with is: (visible only to logged in users)
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Crop the photo to the correct aspect ratio BEFORE uploading it. Get the picture exactly the right size and then upload it.
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Hi Raincoaster,
That’s what I “thought” I did. I changed the pixels of the photo before uploading and cropped it before uploading.
I don’t know what I’m doing wrong and I don’t know why it did use my photo from the other theme. When I previewed it, it showed it with the photo and when I activated to the new theme, it dropped the photo.
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It doesn’t keep your custom header when you switch to a new theme. The headers are all different sizes and it just wouldn’t work.
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Hi Raincoaster,
I know that now. But I can’t seem to make my photo fit the new one. I have cropped all over the place. I’m at a total loss how to do this.
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I’ve actually manually changed the pixels exactly to the specifications — no good.
This is so very frustrating — I can’t believe it won’t work. It tells me the pixel requirements, I crop and then manually set the pixels and still it won’t work. I don’t know why something that should be easy has to be so unbelievably difficult and frustrating.
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I’m marking this resolved as I’m going to contact support and see if they can help me. No need to leave this open since it’s an issue that cannot be resolved here.
Anyway, thanks for trying.
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Have you changed the name of the file? Re-uploading an altered file with the same name as the original confuses WP.com. Rename the file before uploading it.
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HA, LOL, I came here as I was going to send support a ticket and see if they could help me. I tried one more thing just now and that using an online photo shop type of thingy to see if I could do it. I renamed it there and it still doesn’t work. Now I can honestly say I have exhausted everything I could think of before contacting support.
I really am stumped and at a loss. No matter what I do — and this is what I have done so far. I have dropped the image, I have compressed the image, I have manually changed the pixels and I have given it a new name. I have googled this issue to see if I can come up with something. Nothing works. I’ve spent too much time already and this should not be that hard.
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Thanks. I just sent them a support ticket and linked this forum page so they can take a look at all that transpired.
Thanks again Raincoaster for all your help.
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Okay, it’s now working. Support was able to fix it for me. I feel kind of bad that they did it for me but I’m not going to mess with themes anymore. What I will now do is change themes on my text blog first and play with it there. If I can get it to work there, then I will do it on my blog.
Live and learn — but at least it’s working now.
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