Header Quality on Mobile

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  wecarrythelightbusiness · Member · Jun 7, 2020 at 4:19 am

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  My header quality looks good on my laptop, even when I preview ‘Mobile’. However, on my phone, the image is bad quality. From researching I believe it’s because the page (or the header) is not responsive, but I don’t know how to fix this.

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  staartmees · Member · Jun 7, 2020 at 4:40 am

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  What is the URL of your site?

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  wecarrythelightbusiness · Member · Jun 7, 2020 at 4:54 am

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  wecarrythelight.com

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  staff-mckluskey · Staff · Jun 8, 2020 at 3:37 pm

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  Hi there!

  I’m afraid that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Bluehost.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:

  WordPress.com vs. WordPress.org

  You can look for help at the community forums here: https://wordpress.org/support/forums/

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.