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  nmbs1 · Member · Apr 14, 2007 at 4:14 am

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  I can’t access my Dashboard at the top of the page, there’s just a grey line there. Where has the bar gone?

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  mark · Member · Apr 14, 2007 at 9:25 am

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  Please try logging out, clearing the browser cache, logging in then pressing ctrl and F5 (if you are on Windows) apple+r (Mac) F5 (Linux)

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  nmbs1 · Member · Apr 14, 2007 at 7:17 pm

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  Thanks for the reply. Unfortunately, there’s still no change. Any additional suggestions would be greatly appreciated.

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  drmike · Member · Apr 14, 2007 at 7:55 pm

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  What browser, browser version, OS and security programs are you using?

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  nmbs1 · Member · Apr 14, 2007 at 9:14 pm

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  I’m using Internet Explorer, Windows XP Pro, and I have the standard Microsoft security system. In any case, I have not changed my computer or its programs or anything like that; the Dashboard bar simply disappeared a couple of days ago. In fact, this happened a few months ago but it reemerged after a day or two. This time the problem seems to be more persistent though…

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  timethief · Member · Apr 14, 2007 at 9:19 pm

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  Please try logging out, clearing the browser cache, logging in then pressing ctrl and F5. What do you mean by the standard microsoft security system? And do you have an adblocker program running?

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  nmbs1 · Member · Apr 14, 2007 at 9:43 pm

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  I cleared the browser cache and followed the rest of the steps, but I’m still without a dashboard. Regarding the security system, I meant the one that came with the computer, the “Microsoft Security Center.” I don’t use any other security measures. I can still access my dashboard by clicking on the link to my blog on wordpress.com. But it’s not visible once I’m on the actual weblog itself (http://alex9907.wordpress.com).

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  drmike · Member · Apr 14, 2007 at 10:03 pm

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  I ask again. What browser version are you using? It’s important as I’m trying to dupe your issue.

  The admin bar is javascript. I’m wondering if something on your computer has turned off javascripts or is blocking it.

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  timethief · Member · Apr 14, 2007 at 10:03 pm

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  This may be a temporary fix – try using this link and see what happens http://alex9907.wordpress.com/wp-admin
  The reason I asked about internet security programs is because when you have one running you need to turn-off the widows xp firewall. It’s also because adblock programs like the one in McAfee are causing problems.

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  drmike · Member · Apr 14, 2007 at 10:06 pm

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  Not really. They said they could do that already. They want the bar.

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  timethief · Member · Apr 14, 2007 at 10:08 pm

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  OOPS! I’m sorry :(
  Unless drmike can come up with something and I’m pretty sure he would have said so if he could then, forum volunteers do not have backend access to blogs so you’ll have to send staff an email support at this domain.