HeatMap Theme Pro broke

  • Unknown's avatar

    I have been using the HeatMap Theme Pro on all my sites.
    Because of recent hacking, I have been forced to change hosting and import my sites from old backups. But this theme is not working and the original author site seems to be broken and last updated 2+ years ago.
    Anyone can suggest a new theme that will be receptive of the current layout of my sites?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    You appear to be a Bluehost customer. Please direct support inquiries to your service provider. These forums are intended for WordPress.com clients.

    https://wordpress.com/site-profiler/http://www.sony-usa.com

  • Unknown's avatar

    I am not a Bluehost customer.
    I am a WordPress customer in that all my sites use WP.
    My hosting provider told me to seek help here since the original theme author seems to have disappeared.
    What is this forum for if it’s not to help with problems like this ;-(

  • Unknown's avatar

    Oh okay, sorry for the confusion. You can get help with a self-hosted WordPress site on the WordPress.org community forums.

    I’ve also pinged the mod to assist further.

  • Hey there @jjsmith888, we’re happy to help how we can.

    About WordPress.com services vs the free WordPress software, I can see you use the free code. You’re using a different hosting service. We offer managed hosting here, which could likely have served you well re: the hacks you’ve experienced, since we take care of security and backups for our hosting customers. Here’s more info on the differences.

    Regarding your theme, I can’t quite see what your site looked like before, but I can say newer themes like Twenty Twenty Four are extremely adaptable and can give you virtually any look you’re going for. We have a webinar on that here and it applies pretty well to DIY installations like yours, as well as to sites we host.

    Or, if you want someone to build your site for you and host your site here, we do have a team of experts here that can handle it for you. You can reach out here. Let us know how we can help!

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