Hello

  • Unknown's avatar
    nocheuk · Member ·

    Is there any way for me to try a new custom theme without it effecting my current site? Even uploading it crashed the site. Paying for a whole separate business subscription on a separate account can’t be the only way to do it.

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • staff-zinnia · Staff ·

    Howdy –

    Thanks for writing to us. Yes, on WordPress.com you can play between themes and figure out what works best with out crashing the site. However, looking at that site I can see it’s hosted on NameCheap. It’s not using our managed hosting environment from WordPress.com.

    For help, I would contact them first. Otherwise, there’s a volunteer network available for folks who run their own WordPress installations, which is how you’re set up. That is available at https://wordpress.org/support/forums/

    On WordPress.com our team offers a managed hosting environment. This means that we handle all the back end details of the site. Things like back ups, updates, security, spam, seo, ssl, mobile optimization, top notch hosting specs, and sorting out any errors or bugs that pop up along the way. When you run a stand alone WordPress installation, like what y’all have set up, then all of those details fall on to you – so instead of being able to focus on content you spend a ton of time and frustration fixing these sort of issues.

    All of our hosting plans are available on https://wordpress.com/pricing/ If you think a managed environment is a better setup for the project and your experience level then we can talk more about how to move your site over and what’s involved with that process. Our business plan would allow you the integration needed to install third party themes and plugins. However, if you aren’t planning to use plugins or run an online store then I would start with our personal plan (because you can always change it) and use one of our themes that is built in. With out making any purchases you can see our free and premium themes via https://wordpress.com/themes/

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