hello..

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  jongjin4749 · Member · Feb 13, 2018 at 1:26 am

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  Why is it costing suddenly?

  The blog I need help with is: (visible only to logged in users)

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  ceoadebayo · Member · Feb 13, 2018 at 2:02 am

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  Hi jongjin4749,

  I will suggest you provide a link to your website rather than the IP “54.92.67.91.” address you provided for more clarity on what charges you are referring to.

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  ismaeliea · Member · Feb 13, 2018 at 2:37 am

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  Hi @jongjin4749 — Can you share the site you need help with? And yes, all plans besides the free plan do require payment. Do you need any assistance in that?

  Please let me know so that I can help further :)
  Cheers :)

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  jongjin4749 · Member · Feb 14, 2018 at 4:25 am

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  hi

  I only use free plan but…

  The domain cost was incurred.
  On the Domain settings page, I confirmed that I did not own a domain.

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  ismaeliea · Member · Feb 14, 2018 at 5:28 am

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  Hi @jongjin4749 — To clarify, they charged for your domain when you don’t own one? If you can clarify, I’ll check and give you information on how to go forward with your issue. Thanks :)

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  justjennifer · Member · Feb 14, 2018 at 6:46 am

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  Referencing this now closed thread https://en.forums.wordpress.com/topic/why-does-the-cost-come-up-suddenly?replies=2#post-3073886 regarding the domain helloltd.com

  I’ve gone ahead and tagged this thread for Staff attention.

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  fstat · Staff · Feb 14, 2018 at 7:18 am

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  Hi jongjin4749,

  I have replied to the email you have already sent us. Please follow up there.

  Thanks

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  justjennifer · Member · Feb 14, 2018 at 11:05 am

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  Hello again, if this issue is being handled with Staff directly by email, I’ll go ahead and close this thread in order to keep all support in one place. Cheers.