Hello?

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  michelelacroix · Member · Aug 18, 2023 at 3:47 am

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  Hello? How do I get help through the blue bubble?

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  michelelacroix · Member · Aug 18, 2023 at 3:49 am

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  How do I get in contact with a so called Happiness Engineer in the blue bubble?

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  aisajib · Member · Aug 18, 2023 at 9:38 am

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  Hi there!

  Welcome to the WordPress.com forums! I understand you are looking to chat with us for help with your WordPress.com site, correct?

  Live chat support is available on the yearly WordPress.com Premium plan and higher. You can check out the Premium plan’s features and pricing here:

  In your current Personal plan, you have access to email and forum support.

  Feel free to let us know your questions. We’ll be happy to assist you here. If you’d like to access email support, you can go to https://wordpress.com/help → click Contact Support → choose the Email option.

  Thanks!