‘Hello Gracy’ notice: the website encountered technical problems

  • Unknown's avatar
    pcgdrawing · Member ·

    HI there I was uploading a zip plugin yesterday for SMUSH, as I went to get the pro version. I don’t know what I did, I couldn’t see the install dashboard as stated for Smush, I re-upload and I think something went wrong after.

    If you need to seek help for the problem occurs, please include the following in making funding needs technical support information:
    WordPress 5.4.2 version
    currently Themes: New Blog 1.2.5 version of
    the current plug: Smush Pro version 3.6.3
    PHP 7.3.19 Version

    Error details
    ================== The
    file /home2/hellogr9/public_html/wp -content/plugins/wp-smush-pro/ app/class-admin.php An error occurred on line 248 (error type: E_ERROR). Error message: Uncaught Error: Class’SmushAppPagesDashboard’ not found in /home2/hellogr9/public_html/wp -content/plugins/wp-smush-pro/ app/class-admin.php:248
    Stack trace:
    #0 /home2/hellogr9/public_html/wp -includes/class-wp-hook.php(28 7): SmushAppAdmin->add_menu_page s(”)
    #1 /home2/hellogr9/public_html/wp -includes /class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)
    #2 /home2/hellogr9/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
    #3 /home2/hellogr9/public_html/wp-admin/includes/menu.php(155): do_action(‘admin_menu’, ”)
    #4 /home2/hellogr9/public_html/wp-admin/menu.php(326): require_once(‘/home2/hellogr9…’)
    #5 /home2/hellogr9/public_html/wp-admin/admin.php(153): require(‘/home2/hellogr9…’)
    #6 /home2/hellogr9/public_html/wp-admin/plugin-editor.php(10): require_once(‘/home2/hellogr9…’)
    #7 {main}
    thrown

  • Unknown's avatar
    justjennifer · Member ·

    Hi there, From the information you’ve given, you need help with a site using the open source WP software. You’ll want to head over to https://wordpress.org/support/ where you’ll find documentation and users who have more experience with the software you are using. If you don’t have a username on the ORG forums you can register one on the top of that page.

    This support forum assists users with free websites hosted on the WPcom platform. WPcom (where we are ) and WP are separate entities with different documentation and support forums. More information about the differences can be found here: https://wordpress.com/support/com-vs-org/

    Best wishes

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