Hello, help me locate older billing details?

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  lokimlin · Member · Oct 4, 2022 at 6:11 pm

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  I’m logged into WordPress and I went to the my profile>Billing and I see the current month. Then I hit the drop down and see the “older transactions” button and when I click that it takes me to April of 2022.

  Is there a way to see my entire 2021 Purchase history?

  The blog I need help with is: (visible only to logged in users)

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  julinedossantos1 · Staff · Oct 4, 2022 at 6:20 pm

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  Hello,

  Yes, You can view all transactions made with WordPress.com, including payments and refunds, in your Billing History. Direct link to your billing history.
  https://wordpress.com/support/billing-history/

  hope this helps

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  lokimlin · Member · Oct 4, 2022 at 6:21 pm

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  Thank you for your reply, unfortunately that doesn’t help. The furthest back I am able to see is October 2021 and I need to see all the way back to January

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  julinedossantos1 · Staff · Oct 4, 2022 at 6:46 pm

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  The WordPress team has already been tagged.
  Then they get in touch to help.

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  staff-totoro · Staff · Oct 4, 2022 at 9:10 pm

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  Hi @lokimlin can you tell us a bit more about what you are looking for? There is a limit to how far back we are able to show billing history (40 pages) which is why things are cut off for you.

  If you can give us a bit more detail about what you are looking for (as much specifics as you are able to provide in public, so no sensitive info plz) we can take a look from our end, thanks.