hello i need help please

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  patricerowe · Member · Jun 21, 2023 at 2:17 pm

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  i have upgraded my site however its still asking me to pay for plugings can somone help me please.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Jun 21, 2023 at 2:23 pm

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  you have upgraded to the Premium Plan, however to be able to use plugins you must upgrade to the Business Plan.

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  patricerowe · Member · Jun 21, 2023 at 2:39 pm

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  Wait this is not what you guys told me .. I would like a refund please how do I go about doing so.?

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  patricerowe · Member · Jun 21, 2023 at 2:41 pm

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  How do I go about getting a refund please.?

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  patricerowe · Member · Jun 21, 2023 at 2:43 pm

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  Hello.?

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  patricerowe · Member · Jun 21, 2023 at 2:49 pm

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  Helllllo.!?

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  staartmees · Member · Jun 21, 2023 at 4:21 pm

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  All features of oru plans are very clearly stated at https://wordpress.com/pricing/. Under Business Plan you can see “install plugins and themes” …

  

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  patricerowe · Member · Jun 21, 2023 at 5:00 pm

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  Sooo how do I get a refund please because you guys clearly do t do phone service.. I’m okay I would like a refund please

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  staartmees · Member · Jun 21, 2023 at 5:11 pm

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  You can manage your purchases et all at https://en.support.wordpress.com/manage-purchases/

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  staff-zinnia · Staff · Jul 20, 2023 at 4:48 pm

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  I can see a refund has been processed for the premium plan. Let us know if you need anything else.