Hello in Need of help

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  masterguardx · Member · Feb 14, 2024 at 12:29 am

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  Hired a freelancer in India that made me a website through word press. It has been sometime they stopped responding to my inquires and I need access to the account that has my company website as I need to make changes

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Feb 14, 2024 at 5:55 pm

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  Hi there,
  
  What is the URL of the site, and is it hosted with us here at WordPress.com?
  Other than masterguardx.wordpress.com (which is blank and you have access to), no sites are connected to the account you are contacting us from.
  
  If the site is not hosted with us here at WordPress.com, I recommend contacting the site host, as they would be best suited to help you regain access since they would have access to your account.
  
  But once you share the site URL, we can check and point you in the right direction for support. Thanks!