Hello, nothing seems to work anymore
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when I try to access to my domains the pages get blank as if there is an issue in uploading anything: stats, domain info, posts, support form…. nothing is available. Yet I know my plan is not expired, my pc works as well as my wifi connection. It is just wordpress.com. And I get logged in before the troubles appear
any help, official or not?
The blog I need help with is: (visible only to logged in users)
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Ok, just to check – when you’re logged in on WordPress.com, are you seeing that the pages are fully blank (or mostly blank, with just a W logo) or something else?
Depending on which browser you’re using, could I ask you to check that you have third party cookies enabled? More information on that here:
https://en.support.wordpress.com/third-party-cookies/ -
When I log in, even with all cookies enabled, on the top left of the screen “Loading My Sites” keeps flashing. Eventually, nothing appears on the blank page, I cannot even read notifications or open the support form
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Hi there,
Usually when an issue like this occurs, it can be traced to an expired (or broken) login auth cookie stored on your local web browser. It looks like you are using Google Chrome as your browser, so with this in mind I would like you to try the following:
- clear your cache and cookies based on the steps google recommends here: https://support.google.com/accounts/answer/32050
- Also make sure you are not blocking any “3rd party cookies” as explained in that guide as well.
- If you continue to have loading issues after completing those steps, I would like you to try another browser instead, like Firefox. Are you able to proceed if you use a browser other than Chrome?
Thanks for the additional info!
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