Hello! Please help!

  • Unknown's avatar

    Hi there,

    I am helping colleagues to make a blog for mental health employment support. They have chosen a free domain name. We then worked on the content and are ready to ‘launch’. However it won’t launch as it says we need a domain name. But we already have a free one to use!
    I’ve spent a long time clicking everywhere and i can’t work it out :-/
    Any help gratefully received!
    Best wishes,
    Sally

  • Unknown's avatar

    Hi sallyburr

    While launching the site, WordPress asks you if you want to purchase the domain or you want any of their paid plans for your site. But there is always an option to skip purchase or go with your free site.

    When you click on the launch site you will get a screen with title Give your site an address that is where WordPress.com is asking you if you want to connect a custom domain to your site if you want you can go and add a domain if not you can click the last option given there i.e skip the purchase. Here is the Screenshot of the screen:

    After that, there comes a screen which asks you to pick a plan that’s right for you. Here they are asking you if you need any additional feature in your site that is not under free plan then you can select the plan accordingly. If you are okay with the free plan you can just continue with your free site by clicking the continue with your free site link. Here is the Screenshot of the screen:

    Do let us know if you still have any doubts.

    Hope this helps.

  • Unknown's avatar

    Thank you!

    That’s really kind of you. I did manage to work it out but it was a tad confusing yesterday. I’ve always launched a site first and never done it after so i thought ‘oh no’ when it seemed to not take the free address that had already been assigned.

    Thank you so much for your detailed answer and screenshots! If it happens in future I will come straight back.

    Thanks!

    Best wishes,

    Sally

  • Unknown's avatar
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